User Guide

Welcome to COVERARY
We have summarized how to use it for first-time customers.
Enjoy shopping at COVERARY online store.

how to order

1) Add the product to the cart
Select the color and model and click "Add to Cart" or "Buy Now".



2) Check the items in your cart
Please check that the items you ordered are correct and then click "Proceed to checkout".
If you would like a receipt or anything else, please write it in the notes section.



3) Enter customer information
Please use "Express Checkout" which allows you to skip entering address and payment method, or enter your "email address" and "shipping address" and click "Proceed to select shipping method".



4) Select shipping method
Please select "Shipping method" and click "Proceed to payment".



5) Select payment method
Please select your preferred payment method.
If your billing address is different, please enter "Use a different billing address".
After confirming the details, click the "Pay Now" button to complete your order.


[About spam email settings]
Your email may be blocked or sent to your spam folder.
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You can use various credit card payments, PayPal, Amazon Pay, convenience store payment, smartphone payment, deferred payment (Payday), etc.


About credit card payment

[Types of credit cards that can be used]
VISA, MasterCard, JCB, American Express, Shop Pay, Apple Pay, Google Pay

visa master amex shoppay applepay googlepay

[Number of payments]

*All information on this site uses a security system called SSL, and all of your important credit card information and order information is encrypted before being sent.



About PayPal

You can shop using the credit card information and shipping address information registered with PayPal. Please log in using the PayPal button when making a purchase.




About deferred payment (payday)

This is a next month lump sum payment service provided by payment service company Paidy. You can make a lump sum payment the following month. About how to usehere, regarding feesherePlease confirm.



Delivery date/time/shipping fee

Delivery date and time

The number of days until shipping varies depending on the ordered product.
Please check the estimated shipping schedule listed on each product page.
*If you purchase multiple items, the items will be shipped according to the longer estimated shipping date.
*If your order will be significantly delayed from the scheduled date due to a high volume of orders, we will notify you via a separate email.

about shipping cost

Free mail shipping
*Some products are not eligible.




Returns/exchanges due to defects on our part

We take every possible measure to ensure the quality and delivery of our products, but if you receive a defective product that is dirty or damaged, or a product that is different from what you ordered, please contact us via email within 7 days of receiving the product. Thank you.
We will respond promptly with a "replacement" or "refund".

Returns and exchanges due to customer convenience

Due to the nature of our products being made to order, we generally cannot accept returns or exchanges in the event of a mistake in your order. When placing an order, please be sure to check the details of your order. However, if the conditions are met,COVERARY PRODUCT WARRANTYapplies.

Regarding other returns and exchanges,herePlease confirm.



business hours

We accept orders 24 hours a day.
We will respond to your inquiries within the following hours.

Monday to Friday
10:00~13:00 / 14:00~16:00

*Inquiries received after 16:00 or on Saturdays, Sundays, and public holidays will be answered on the next business day.
Please note that depending on the content of your inquiry, it may take us a few days to respond.
*Due to the coronavirus, we are currently not accepting phone calls, so please contact us by email.




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