Repairs/Maintenance

COVERARY offers reliable product warranty, but

・You want to use your beloved item for a long time
・You want to enjoy the natural aging of the leather
・Repairs due to customer damage or repairs outside the warranty coverage/period

We receive many inquiries like these, so we provide repair and maintenance services.
We hope you will continue to cherish your favorite items for a long time◎
Care methods for using genuine leather smartphone cases for a long time can be found here

If you wish to request a repair, please contact us through the repair estimate form below.
Since some cases may be covered by warranty, please also check the product warranty page.

※Currently, this service is available only for customers in Japan.

｜Reference Prices for Repair Menu

  • Strap metal fitting detached¥500～
  • Edge peeling¥500～
  • Rivet detached¥300～
  • D-ring detached¥500～
  • OthersConsultation required


※Prices may vary depending on the condition, and some repairs may be difficult.



｜Repair Process

STEP 1: Form Submission
Please contact support with the repair location and detailed images via the repair estimate form.

STEP 2: Estimate
After reviewing the details, support will contact you within 5 business days with the delivery time and estimate.

STEP 3: Sending the Item
Please send the item to be repaired. Please send it prepaid; we will cover the shipping cost for the return after repair.

STEP 4: Repair
Once we receive the item, we will begin the repair work.

STEP 5: Return
After the repair is complete, we will contact you for payment and send the item back.



｜Important Notes

・When requesting a repair, you need your order number from this site and an account registration.
・Depending on the condition, we may not be able to accommodate your request even if you contact us. Please understand in advance.
・We will respond within 5 business days after your inquiry.
※If you do not receive an email from us after 5 business days, please check if your email settings are blocking our messages or if the email has been sorted into your spam folder.
If you still do not receive an email after checking, please contact us again.
・Please refrain from sending items back before receiving instructions from us.

For frequently asked questions, please visit here.