Refund policy

Is your order information correct?

※There have been many orders with incorrect model selections or forgotten model choices.
Since each item is made to order, we cannot accept changes or cancellations after the order is completed. Please be careful not to make any mistakes.

For customers shipping overseas:
※Depending on customs conditions, you may be required to pay customs duties.

U.S. customers:
*Import duties/taxes may apply on delivery. We recommend checking your local customs rules before ordering.

* Customers who wish to receive a receipt can download it from the order confirmation email.

Please agree to the privacy policy before proceeding to the checkout.

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The COVERARY official website offers product warrantyGenuine leather items come with a 180-day warranty

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Refund policy

Please contact us by email for any return requests. This is required to prevent any communication issues.

Please note that minor scratches or slight imperfections are not considered defects.

Defective or Incorrect Items

If you receive a defective item or an item shipped in error, please contact our support team within 7 days of delivery with the following information:

Your order number
Your name
A description of the issue and accompanying photos

After reviewing your request, we will process a refund to your designated bank account within 7 days.
Returning the item is not required.

International Customer Returns

We do not accept returns due to customer preferences for international orders. This is to avoid issues related to international shipping, customs duties, and taxes. Thank you for your understanding.