We will respond to your inquiries during the following hours:

Monday to Friday
10:00～13:00 / 14:00～16:00

*Inquiries received after 16:00 or on Saturdays, Sundays, and public holidays will be answered on the next business day.
Please note that it may take some time for us to reply depending on the content of your inquiry.

Click here for the FAQ page.
Click here for the product warranty page.